I went round and round with them today they said that they no longer have the channel it is now GRIT wWhich is western show reruns not even close to court TV so now I am streaming Court tv on Pluto
I went round and round with them today they said they no longer have court TV it is now GRIT which is a Western re-run shows so now I am streaming court TV on Pluto wondering why I am paying 200+ a month for Xfinity I watch Court TV every day
So we pay 207.0O a month and can’t get Court TV? How about removing the cost of sports? I hate sports never turn it on but pay a premium tax for it! They are forcing us to stream. Then charge us for streaming costs. Furious.
Hello @sickofitsalli! Could you please send our team a direct message with your full name and full address? To send a "Peer to peer" ("Private") message:
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I want to know why Ixfinity doesn't tell it's customer of changes. When I was with Dish network they would run messages on the channel that was changing. Ixfinity is just plain disrespectful of customers. They sell you a list of channels but can drop them anytime. Bad customer service at the least.
@Quinny14 Good afternoon! Thank you for reaching out to our Community Forums Team.I can see how it would be frustrating, not being able to watch your favorite networks. Sometimes there are changes that are made on a network level. When changes like this are being made, you will see a message in your statements usually 1-2 billing cycles before the change is made to notify you of the change. We are always looks for better ways to improve our customers experience with doing business with Xfinity, and want to make your experience as pleasant as possible. You can provide us feedback on changes to your services, https://support.xfinity.com/svp-contact-form, this way we are able to monitor the feedback closely. Please feel free to let me know if you have any other concerns I may assist you with this afternoon!
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
user_98011e
Visitor
•
2 Messages
2 years ago
I went round and round with them today they said that they no longer have the channel it is now GRIT wWhich is western show reruns not even close to court TV so now I am streaming Court tv on Pluto
1
user_98011e
Visitor
•
2 Messages
2 years ago
I went round and round with them today they said they no longer have court TV it is now GRIT which is a Western re-run shows so now I am streaming court TV on Pluto wondering why I am paying 200+ a month for Xfinity I watch Court TV every day
0
sickofitsalli
Contributor
•
28 Messages
2 years ago
So we pay 207.0O a month and can’t get Court TV? How about removing the cost of sports? I hate sports never turn it on but pay a premium tax for it! They are forcing us to stream. Then charge us for streaming costs. Furious.
2
0
Quinny14
Visitor
•
1 Message
2 years ago
I want to know why Ixfinity doesn't tell it's customer of changes. When I was with Dish network they would run messages on the channel that was changing. Ixfinity is just plain disrespectful of customers. They sell you a list of channels but can drop them anytime. Bad customer service at the least.
1
0