jtsr's profile

Contributor

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16 Messages

Tuesday, May 4th, 2021 11:12 PM

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cooking channel says subscription required

It seems these changes to remove certain channels on customers in a contract Invalidates the contract... [Edited]

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Gold Problem Solver

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3.3K Messages

4 years ago

Hi, . We know it's frustrating when things change after you committed to a service agreement. You're welcome to review our residential agreement terms here: https://comca.st/3nTRcw8. You'll see it lists, "Certain pricing, charges, and fees may change at any time and from time to time. In general, we will provide you with notice of any change in our standard prices or fees or new prices or fees. However, if there is a change in governmental or quasi-governmental taxes, fees, or assessments, or in any third-party charges billed through us, we may not provide notice unless required by applicable law." While changes do happen, we try to keep changes to a minimum. Which channels was it that you lost recently? We will see if we can provide any additional insight to help provide clarity. Thank you!

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