vipey7's profile

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7 Messages

10/16/2026 12:08 AM

Constant freezing

Every time I use any streaming service, I get constant freezing. The CW and ESPN+ are literally unwatchable. I pay almost $400/month for this awful service?  I replaced an older tv with a Sansung Crystal HD tv, and that hasn't helped. Any suggestions?

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Official Employee

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860 Messages

15 hours ago

 

Hello vipey7, thank you for reaching out here in our Xfinity Community forum. We appreciate your time, and we are here to help. May I ask, are you using your TV, or are you using a TV box?

 

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