Visitor

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4 Messages

Thursday, December 4th, 2025 6:12 PM

connection interuption

Several times during any show I watch, the connection either freezes or it sends me back to the home screen to start all over again. When this happens, it also loads the wrong content before cutting out again and sending me back to home.  I know this is NOT my internet connection as my computer has not lost any connection.

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Official Employee

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2.2K Messages

2 hours ago

@user_pjvsov Hey there! That is annoying when you are trying to watch your favorite shows. Can you please share if you are using a box, or Streaming App? 

Visitor

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4 Messages

I just moved in and inherited this so since I can't see any 'box' and the large TV set shows all the options, I imagine this is streaming as well.  

Official Employee

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3.9K Messages

@user_pjvsov can you explain what you meant with you just "inherited this?" Is it a smart TV? 

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