3 Messages
Confused about Bally Sports
I recently got Xfinity with the Popular TV package and the More Sports & Entertainment package. The Popular TV package was listed as having Bally Sports South, and the More Sports & Entertainment package has Bally Sports Southeast. I see Xfinity/DSG renegotiated and now Bally Sports is apparently only included in the Ultimate TV package. But I signed up for Xfinity on August 11th and it was still listed under the Popular TV and More Sports & Entertainment package. So do I get it or not? And if not why is it still listed in the channel line-up on the website to this day?
XfinityAlfonso
Official Employee
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1.9K Messages
1 year ago
Hello cindy_cole58 thank you for taking the time to reach us here via our Xfinity Forums and relaying your questions about Bally Sports. With the new agreement reached with Diamond Sports Group(DSG) to begin airing Bally Sports once more, Even though it was previously available for you via the Popular/More Sports tiers, you would need to be upgraded to the Ultimate tier to receive these channels. We'd love to look over any new plans/offers for you.
Please send a direct message by clicking the chat icon in the upper right corner of the page, clicking on the pen and paper icon, and then entering “Xfinity Support” in the “To” section. Please include your name and address, and I'll be happy to help.
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