Hello @user_op2zg9 thanks for taking the time to reach out! For clarity, Xfinity does not control the commercials on third-party apps like Prime, Hulu, or Disney+. Those platforms make the decision to add commercials. If you prefer ad-free viewing, you will need to change your subscription tier to remove the ads.
XfinityQuemekia
Official Employee
•
1.5K Messages
16 hours ago
Hello @user_op2zg9 thanks for taking the time to reach out! For clarity, Xfinity does not control the commercials on third-party apps like Prime, Hulu, or Disney+. Those platforms make the decision to add commercials. If you prefer ad-free viewing, you will need to change your subscription tier to remove the ads.
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