U

Visitor

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2 Messages

Sat, Sep 24, 2022 6:57 PM

CNN

CNN is randomly cutting out on both my tvs...regular Xfinity subscription. It pixilates, then goes off completely.. Screen message says "this channel is temporarily unavailable." 

It can be hours or a day or more before it comes back.on..

What's the deal? I'm paying for CNN...

Again

Expert

 • 

28.2K Messages

3 months ago

@user_1e560b 

CNN is randomly cutting out on both my tvs...regular Xfinity subscription. It pixilates, then goes off completely.. Screen message says "this channel is temporarily unavailable." 

It can be hours or a day or more before it comes back.on..

What's the deal? I'm paying for CNN...

When was the last time you rebooted your box?

Visitor

 • 

2 Messages

@Again​ I had no idea I needed to! I've only had Xfinity for a couple months...why does the box need to be rebooted? And why would only CNN  be affected? 

And how do you reboot the box? 

Thanks...modern technology baffles me. 😂😂😂

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