jerrold_crotty's profile

New Poster

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1 Message

Thu, Jul 30, 2020 11:00 AM

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CNN and MSNBC Not working

CNN ad MSNBC are not working. They droped several days ago then reappeared. Now they are gone again. What is going on.

Embers

Frequent Visitor

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8 Messages

1 y ago

MSNBC is out again in the SF Bay Area. CNN is working but I don't *watch* CNN. This is the 3rd time this month there has been an MSNBC outage! Last one was nearly 24 hours. I don't understand why Comcast has such a huge problem with MSNBC! I pay huge $ monthly for my X1 and internet, the *least* they can do is keep my news channel broadcasting!

New Poster

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1 Message

1 y ago

I reside in South Jersey and this happens to my service ALL THE TIME.  I'm sick to my stomach already at the amount of money we pay to watch TV.  I believe customers should be refunded a portion of their payments when this happens!!! It's ridiculous that we pay this much for cable and have to constantly deal with these  (single) channel outages.

New Poster

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2 Messages

1 y ago

Same here with CNN.  UGH! My TV stays on CNN and now I'm having withdrawals!  MSNBC is working though.  This is stupid.....

Visitor

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1 Message

3 m ago

how to report this, missing my morning dose of real news

Official Employee

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666 Messages

Hello and thank you for taking the time to reach out to us here on our Xfinity Forums. I'm truly sorry to hear that you are having trouble viewing your news and we'd love to help further. Can you tell me what news channels specifically you are missing?

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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