Visitor
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1 Message
CMT
When I tune to CMT it says I need a subscription, but I have the sports entertainment package. This is one channel we like to watch frequently-where is it?
Visitor
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1 Message
When I tune to CMT it says I need a subscription, but I have the sports entertainment package. This is one channel we like to watch frequently-where is it?
XfinityLinda
Official Employee
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2.1K Messages
3 years ago
Hello, @user_c82bdf! Thank you for connecting with us here in our community! We are sorry about the trouble with watching CMT. I love CMT, so I would be concerned as well. We'll need to get your name and address via a Direct Message, so we may take a look at the account, and see what the issue is.
To start a Direct Message: Click "Sign in" if necessary
• Click the "Direct Message" icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message.
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user_c7115a
Visitor
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3 Messages
3 years ago
I have the same issue. It says I need to upgrade to add CMT. There is clearly no option to add it.
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