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user_3tr7qs
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Tuesday, October 1st, 2024 8:52 PM

Chicago Sports Network

When will Xfinity add Chicago Sports Network (CHSN) to their channel lineup? I have been a Comcast customer for over 30 years primarily for sports broadcasts. If I cannot watch local broadcasts of Blackhawk and Bulls games then it is time to cut the cord and find a new TV channel provider!

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18 days ago

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user_0a4ea9

Visitor

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11 Messages

2 months ago

I completely agree.  I only subscribe to Xfinity so I can get my local sports.  Very disappointing that they haven't reached a deal to carry the new CHSN channel.  Sadder that Directv already has a deal in place.  If Xfinity can't seal the deal, then I will be forced to cut the cord like so many others.  May just have to by an antenna.  

1

user_14u4eq

2 Messages

Going to cancel comcast and buy a super box from Amazon. Will get all games in Chicago and out of market.

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1 month ago

Mistermom3

Visitor

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3 Messages

2 months ago

They don’t care about us loyal customers. All they care about is the almighty dollar. 

0

XfinityVictor

Official Employee

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892 Messages

2 months ago

 

user_3tr7qs Hello, I am happy to be of assistance. Can you please send us a DM. You can start by clicking the chat icon located in the top right corner of your forums' page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions. 

 

1

user_2jytn5

4 Messages

get the chsn deal done or else I will leave for U-verse

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1 month ago

user_bc23cb

Visitor

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1 Message

2 months ago

I so agree with you, Man. For the sum that I shovel over to Xfinity every month, if they think they’re going to subtract Bulls, White Sox and Black Hawks, and I’m just going to keep on paying Xfinity like nothing has changed, all I can say to Xfinity is, Make My Day. And I will be exploring a different alternative for connectivity to my home. 

2

XfinityDemitrius

Official Employee

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1.3K Messages

Hey @user_bc23cb, Thank you for visiting our official Xfinity Forums Community support page. We greatly appreciate you taking the time to share your experience regarding the recently released Chicago Sports Network.

 

Every month, Comcast pays programmers like networks, local TV station owners and others for the ability to bring their programming to you. We regularly review our programming and sometimes make changes to ensure we're offering a wide variety of programming at the best value. We look at a variety of factors, including customer viewership and programming costs when making these decisions. We do not have any information to share, but appreciate you taking the time to provide us with your feedback and letting us know the channels you wish to have.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

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2 months ago

0

mkflyers2k

Contributor

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40 Messages

@XfinityDemitrius​ This is such a generic response. These folks live in Chicago and want to watch their local sports. They shouldnt have to "ask" for a local sports channel. If anything it shows incompetence on Comcasts part for not being transparent with their customers on the real reason why CHSN is not on Comcast yet. Ill just say it here. You want CHSN to be on the premium tier AND you want to charge another obnoxious Regional Sports Fee on top of it. Sounds crazy since the channel is FREE to those with a antenna, and live locally. I get a local broadcast fee might need to be upped since everyone wants their buck, but you refuse to put a channel on a basic, or mid level tier. That's just wrong.

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1 month ago

user_wo95nt

Contributor

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25 Messages

2 months ago

Cmon man

Quit ripping off your customers and get a deal done!

0

user_e2vozf

4 Messages

2 months ago

Enough is enough. Put a deal together with Chicago Sports Network. I have really had it with you guys. You do not seem to care one iota about customers.

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user_u46zlc

1 Message

2 months ago

It’ll get done by the time their first broadcast airs on Friday.

1

0

user_wo95nt

Contributor

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25 Messages

Nah... but i see they are buying time with a Center Ice promotion.

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1 month ago

0

user_8rlwqa

1 Message

1 month ago

The main reason I continued to keep Xfinity.com cable TV was for local sports. But after this, looks like I'll have to look elsewhere.

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user_zlmvst

1 Message

1 month ago

THIS IS [Edit: Language]!! I pay a lot for Xfinity products. I pay extra for sports pkgs. Not being able to watch local sports really has me considering switching to another provider. [Edit: Language].

(edited)

0

Wil_Wood

1 Message

1 month ago

What a shame! Being a Chicagoan and being unable to watch your local team...

(edited)

0

user_xxfnyf

1 Message

1 month ago

I am fed up with Comcast!! Prices keep soaring.. and my favorite channels keep disappearing.... Where is Chicago Sports Network??? WE ARE IN CHICAGO...  GIVE US OUR CHICAGO CHANNELS!!  This is really my last straw, about to go tomorrow and cancel.... 

2

XfinityDena

Official Employee

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2.5K Messages

@user_xxfnyf I would be happy to take a look at your account. Please send me a Direct Message with your name and service address so that I can fully dive into this for you! I will leave you instructions on how to initiate the message with us! I look forward to working with you soon!


- Click "Sign In" if necessary
- Click the "Direct Message" icon (upper right corner of this page)
- Click the "New message" (pencil and paper) icon
- Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
- Type your message in the text area near the bottom of the window
- Press Enter to send your message

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

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1 month ago

0

user_ntmiux

1 Message

I have given Comcast 200$ plus a month for 16 years. Had to listen to the Bulls game on League Pass I pay for and can't watch local games either. After missing the preseason overtime victory by the Bulls I went online and purchased a outdoor antenna. So today I am getting internet service from another provider and dumping Comcast! THANKS FOR NOTHING AND NOT CARING ABOUT THE CUSTOMER!!!

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1 month ago

user_lcl18x

1 Message

1 month ago

I agree. If this is not corrected, I will be forced to cancel my service. [Edited: All caps]

(edited)

1

XfinityAdrienne

Official Employee

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910 Messages

I completely understand the frustrations, @user_lcl18x! We are always looking to add additional channels for our customers, and we will document the feedback for our team for the want to have the CHSN channel. 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

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1 month ago

0

user_38zfvt

1 Message

1 month ago

This needs to be corrected or I will be cancelling my service and moving to DirectTv, unable to watch my local sports teams is unacceptable

1

XfinityDena

Official Employee

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2.5K Messages

@user_38zfvt Thank you for reaching out today! I am just the person to help you in resolving any questions or concerns about your channel line up. The link: https://www.xfinity.com/support/articles/id11-channel-lineup can be helpful in locating your channel lineup for your address. Another great feature would be to use our Free to Me Filter (which is a filter for only those programs included in your subscription) on your TV box. You can follow the link: https://www.xfinity.com/support/articles/x1-filtering-on-demand to learn more! 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

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1 month ago

0

user_0p1no1

1 Message

1 month ago

Yes this is [Edit: Language]. I can’t even get the sports channels on my over the air. My TV is too old it won’t accept channel 61.2 to channel 61.10 I get 61.1 no problem they really [Edit: Language] us I canceled AT&T for Comcast. I’m a dummy.

(edited)

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user_acop7j

1 Message

1 month ago

It's outrageous that they have not put this deal together.  I talked to someone yesterday at Xfinity and asked how much my bill will be reduced since I have fewer viewing options than I did before.  I'm sure you can guess the answer.  He did say I could move my cell phone to Xfinity and maybe get a bill reduction then.  That's how out of touch they are.  I'm calling to say I'm unsatisfied with the current arrangement and he suggests I give them more business.  He was a nice guy, just trying to do his job, but that was not the suggestion I was looking for.

I refuse to pay the same amount and also buy an antenna.  Even if they do strike a deal with CHSN I may switch anyway just for[Edit: Language] me around.

(edited)

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