Charge for movies on UP channel. It is part of my package. Why have I been charged $5.00 for one movie and $10 for another.

Why have I been charged for movies on UP channel. It is part of my package. I will be billed $5 for one movie and $10 for another.

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U

user_39227d

Visitor

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3 Messages

3 months ago

I would like an answer to my question.

0

U

user_39227d

Visitor

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3 Messages

3 months ago

Where is the customer service representative?

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XfinityAaron

Official Employee

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953 Messages

Hello and how are you doing today, @user_39227d. It has been a couple of days, are you still in need of assistance with this, or were you able to get this resolved?

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
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3 months ago

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Channels and Programming

user_39227d

Charge for movies on UP channel. It is part of my package. Why have I been charged $5.00 for one movie and $10 for another.

user_39227d

user_39227d

XfinityAaron

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