NH2255's profile

New Poster

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1 Message

Fri, Mar 12, 2021 6:00 AM

Channels suddenly requiring a subscription

Several channels that had previously been free to me know say they require a subscription. I didn’t change anything or receive a notice of a change

Responses

New Poster

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2 Messages

2 m ago

Same here. This morning my wife found that Hallmark Movies and POP channels now require a subscription, and of course thinks I did something to change it or stop paying for them. Is there some notification/explanation that I missed?

 

New Poster

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2 Messages

2 m ago

Update: Since it's nearly impossible to get a person to speak with via automated systems or the 800 line, I drove 10 miles to nearest Xfinity store for help. They confirmed that some of the channels that are recently saying "Subscription required" are actually a glitch that is being worked on and not channels that have been removed and require separate subscription. Thought I'd share this for anyone interested.

New Poster

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1 Message

2 m ago

Thank you for letting everyone know. My husband thought I changed something. I tried chat for an hour only to be ignored. At least I know it's not just me. Thanks again.

jtsr

Frequent Visitor

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15 Messages

1 d ago

ok how about a credit p or something free?...

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