rendulic3's profile

Visitor

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1 Message

Wednesday, March 23rd, 2022 12:49 PM

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channels removed

A number of channels were removed on March 15, 2022. They were local channels that we have had for almost 30 years. Many of them I watched daily. 

Why were they removed and when will I see an adjustment (Cost reduction) in my bill?

My contracts expires at the end of summer and I will not renew without these channels!

Regular Visitor

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6 Messages

3 years ago

What channels were removed?

Visitor

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1 Message

@426hemi​ WPSG 57 out of Philadelphia

Problem Solver

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637 Messages

3 years ago

Hello and Happy Friday!
Thank you for reaching out to our team here via the Xfinity Community!
Every month, Comcast pays programmers like networks, local TV station owners and others for the ability to bring their programming to you. We regularly review our programming and sometimes make changes to ensure we're offering a wide variety of programming at the best value. We look at a variety of factors, including customer viewership and programming costs, when making these decisions.
However, with that also said, we'd be happy to dive in here and check out your current channel line up and see if they have been removed, or if perhaps a technical issue! Please feel free to follow the steps below and join us in messaging with your first and last name, and full-service address to begin! 

To send a "Peer to peer" message:

Click "Sign In" if necessary

• Click the "Peer to peer chat" icon

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line

• Type your message in the text area near the bottom of the window

• Press Enter to send it



Visitor

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1 Message

2 years ago

My NFL network is saying Temporarily unavailable since yesterday 😒 

Official Employee

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974 Messages

Hi there, @user_8acb36 thank you for taking the time to reach out on our Xfinity Forums. I know with NFL Preseason coming up it is important to ensure your Networks are working properly. The original post did not pertain or include the NFL Network and the original poster has not responded in over four months. Please create your own post detailing the issue you are experiencing and our Community Experts along with Xfinity official Employees would love to assist.

I no longer work for Comcast.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

Visitor

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1 Message

2 years ago

Why are we Not getting ANY ABC channels on the To go listings????

Contributor

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367 Messages

Hello @Lschwinn , thank you for reaching out to us through our Forums, and I appreciate your patience while awaiting our response. After reviewing the original post, it did not have to do with ABC and to go listings. Can you please create your own post detailing the issue you are experiencing and our Community Experts along with our team can respond? 

 

I no longer work for Comcast.

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