Channels out every Saturday

@user_25b09d, Thank you for reaching out to our Xfinity Support. A good place to start is to run through some troubleshooting using the Xfinity app. If you are still having issues, let us know, and we can take a closer look for you. Send us a DM with your name and full address by doing the following: 

• Click "Sign In" if necessary

• Click the "Direct Message” icon (upper right corner of this page)

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list

• Type your message in the text area near the bottom of the window

• Press Enter to send your message