Channels Missing

The following channels are missing from the Orlando area but are on the SD (3 digit) channels:

1425,1426,1427,1439,1440,1477,1479,1480,1493,1497,1620,1627,1628,1639,1681,1701,1702,1727,1729,1740.

Support lines have extended waits.

Thanks.

Responses

XfinityRaul

Official Employee

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288 Messages

2 m ago

Hello, @jrchurch55. Thank you for making us aware that these channels are missing. I would be more than happy to review your account to see what's going on.

In order to get started can you please send me a private message to Xfinity Support with your full name and full address by clicking the chat icon in the top right?

2

0

jrchurch55

New Poster

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3 Messages

@XfinityRaul

You are not showing up under the chat icon.

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2 m ago

0

To send us a Private direct message, select the message icon in the top right corner and then search for Xfinity support. With our new Xfinity support direct messaging, you do not need to input the name of a person. Just select Xfinity support and you will be able to speak with the next available specialist.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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2 m ago

0

Channels and Programming

jrchurch55

Channels Missing

XfinityRaul

jrchurch55

XfinityRaul

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