Niecys313's profile

New Poster


1 Message

Fri, Sep 6, 2019 5:00 PM

Channels keep lagging not all

How do I fix channels lagging

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Official Employee


1K Messages

2 y ago

Hi @Niecys313


Thanks for posting to the Xfinity Forums. Sorry for the experience you're having with lagging. I'd like to check your signals and a few other things on the backend of your account so help resolve this.  Can you please send a private message including the full name as it appears on the account and your full name if different? To send a Private Message, please click "Comcast_Support” and click “send a message".

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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