U

Visitor

 • 

1 Message

Sat, May 8, 2021 11:21 PM

Channel

One channel is not working but others are fine. Food network only one not working 

Responses

Again

Expert

 • 

25.8K Messages

1 m ago

@user_cafcc0 

Is there any [error] message?  If so, what is it?

Official Employee

 • 

270 Messages

1 m ago

Hello, @user_cafcc0! If you are getting an error message, it would be really helpful to know what message you are getting. You can also try performing a system refresh to make sure your entitlement list of available networks is up to date. Please follow the below link to learn how to perform a system refresh. 

 

https://www.xfinity.com/support/articles/x1-system-refresh

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