Hello, @user_cafcc0! If you are getting an error message, it would be really helpful to know what message you are getting. You can also try performing a system refresh to make sure your entitlement list of available networks is up to date. Please follow the below link to learn how to perform a system refresh.
Again
Expert
•
31.9K Messages
4 years ago
@user_cafcc0
Is there any [error] message? If so, what is it?
0
0
XfinityMartyR
Official Employee
•
2.3K Messages
4 years ago
Hello, @user_cafcc0! If you are getting an error message, it would be really helpful to know what message you are getting. You can also try performing a system refresh to make sure your entitlement list of available networks is up to date. Please follow the below link to learn how to perform a system refresh.
https://www.xfinity.com/support/articles/x1-system-refresh
0
0