Visitor
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3 Messages
Channel specific clarity issues
I get the Military History channel as part of the Sports and Entertainment package. The quality of the signal however has been absolute trash. The commercials are clear of course, but the audio and video of the programming on the Military History channel cut out and are very choppy. I don't understand why this isn't an HD channel ESPECIALLY since its a pay option. Love the programming on that channel but the quality of the signal make it almost impossible to watch at times. No other channels that I watch have this issue... very disappointing and frustrating.
CCKimberly1
Official Employee
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842 Messages
2 years ago
Thank you for reaching out to our Xfinity Forums page, @user_3c7283 about this issue. My name is Kim and I will be more than happy to help. I really enjoy watching the Military History Channel too and when you can barely watch something due to audio or video signals, it is frustrating, indeed! Will you please send our team a direct message with your full name and full address?
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user_3c7283
Visitor
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3 Messages
2 years ago
Just sent, thank you for reaching out!
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