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user_7spljd
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Wednesday, December 31st, 2025 5:21 PM

Channel listed wrong on your website

In my area, MeTV WHOIDT6 is ch 1811 but your website lists it as 1181. Can you get this fixed? TiVo is going by your channel list.

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18 days ago

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XfinityOrlandoM

Official Employee

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21 days ago

@user_7spljd

Thanks for reaching out to us,  sometimes the channels get moved to different channel numbers or there can be duplicate channels that the network's playing on. So if you're able to access your channel correctly there wouldn't be anything that would change on our side and eventually our website would get updated with the

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user_7spljd

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I have submitted 2 lineup requests to TiVo for this channel with the correct channel number (1811) but since they’re going by your list, they put the program info for MeTV on the wrong number 1181 (which is a blank channel for me).

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18 days ago

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XfinityAdrienne

Official Employee

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1.7K Messages

Gotcha, @user_7spljd! Thank you so much for clarifying that for us, and I would be more than happy to dive further into troubleshooting with you. Can you please send us a DM to get started?

 

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18 days ago

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