hess1996's profile

New Poster

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1 Message

Sun, Nov 22, 2020 5:00 PM

channel lineup question

I thought CMT was part of my channel lineup, but it says I need a subscription.  I have 200+ channels and am paying extra for sports and entertainment.  Why don't I have it?

Responses

New Poster

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7 Messages

7 m ago

I have had the same issue since Friday night. Comcast technician informed me that there are pockets of areas in the U.S. that are having the problem. No fix, yet.

Regular Visitor

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3 Messages

7 m ago

IM TRAYING TO WATCH    MORING JOE DEADLINE ON MSNBC I GET AND AN ERROR MESSAGE SAYING AUTHORIZANTION ERROR  XFINITY ACCESS  ENABLER ERROR THE TOKEN REQUESTHAS FALLIED

 

Official Employee

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2.5K Messages

7 m ago

Hi everyone. This is a known issue that we have been investigating. We are so sorry for the inconvenience. I wanted to check in and see if you all have noticed any progress, do you still see this error message on channels you know you subscribe to?

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New Poster

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1 Message

7 m ago

what does it take to have channel 1115 turned on

Again

Expert

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25.8K Messages

7 m ago


@larry011 wrote:

what does it take to have channel 1115 turned on


Newsmax is an IP channel, so you need to be on the X1 platform in order to receive it.

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I am a Customer Expert volunteering my time to help other customers here in the Forums.
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Regular Visitor

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3 Messages

6 m ago

I’m trying to get msnbc but i keep getting an Authorization error saying
Xfinity accress enabler error the token request has failed

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