TheMarmot's profile

Visitor

 • 

1 Message

Tuesday, December 12th, 2023 3:54 PM

Closed

channel lineup - limited basic

Hi,

I can't find my actual channel lineup.  I can see all of the channels offered in my area, but when I click "sign in to view your channels" I get

Now what?  I've tried different browsers to no avail.

Official Employee

 • 

1.3K Messages

1 year ago

Hey there, @TheMarmot! Thanks for reaching out with your login concerns. I'm sorry to hear about the difficulty you've had in accessing your personal channel line-up. What happens if you visit My Account first, and try to sign in that way (by clicking the sign in option in the upper right-hand corner)? Are you able to access your account online at all at this time?

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