Visitor
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2 Messages
Channel Lineup is Wrong
The channel lineup shown in my account on the https://customer.xfinity.com/ is incorrect. It shows channels I don't pay for, such as NFL.com. I would like to know an accurate channel lineup. Why should such a simple thing be so difficult? Does anyone else have this problem??
CCAmir
Gold Problem Solver
•
7.2K Messages
4 years ago
Hi , thank you for reaching out to us here with this concern. You can click on these links (https://comca.st/3aNloU7 / https://comca.st/3BXF3g6
) to find the most accurate lineup in your area. Please reach back out to us here if you need anything else.
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user_2b6538
Visitor
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1 Message
4 years ago
"My Channel Lineup" on my Xfinity account is Incorrect -- it lists channels I do not get, including the Big Ten Network. Why is the list of channels on My Account incorrect? How do I add BTN -- and what is the cost? I was unable to add BTN online myself. My call to [Edited: "Personal Information"] (number listed when I tried to add the channel) was cut off and would not ring through on follow-up attempts.
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