Visitor

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1 Message

Thursday, May 7th, 2026 6:11 PM

Channel guide

I recently replaced 2 TiVo boxes with xfinity boxes because your end of support for cable cards left me no choice. 

The TiVo channel guide was superior because it allowed me to decide whether each individual channel was included in the guide. I wasn’t limited to filtering by category. 

You should provide this option. If you’re going to force people to give up TiVo, then you should provide comparable service. 

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Official Employee

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1.4K Messages

19 hours ago

Good afternoon user_pglyxk. I can certainly understand your concern, if you had been used to the layout or interface for so long. With the X1 Guide filtering, one of the category options, is Favorites. The benefit with that one is that you can choose favorite channels from your plan, and then when you filter by Favorites it will show the channels you have selected. That option should allow you more control. Here is a link to view all the options, but I specifically think the Favorites option, may be a good one for you. Please let me know if this helps. 😀

 

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