Visitor
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1 Message
Channel doesn't match XFinity guide
For the past two days, the channels which are supposed to carry The CW programs (channels 13, 805 & 1166) have been showing JewelryTV instead. What's up with that?
Visitor
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1 Message
For the past two days, the channels which are supposed to carry The CW programs (channels 13, 805 & 1166) have been showing JewelryTV instead. What's up with that?
FDSJr
Contributor
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51 Messages
4 years ago
Same question here. JTV is now appearing on the channels listed for The CW, but JTV is also showing on its own channels (the channels where it is listed). Apparently something is screwed up with the channel feed.
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FDSJr
Contributor
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51 Messages
4 years ago
As of this morning (Oct 19), JTV is no longer appearing on the channels for The CW, but I am not sure that what is there is actually the normal CW programing. The "info" description for the programs do not match what is actually appearing on the screen.
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FDSJr
Contributor
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51 Messages
4 years ago
As of 11:00 a.m. on Oct 19, JTV has returned to the channels listed for The CW, but the "info" for the programing indicates the normal CW programing information - not JTV. Does anyone at Xfinity know what is going on here?
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BruceW
Gold Problem Solver
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26.5K Messages
4 years ago
If you're referring to WHPDT3 in South-Central PA, that's what the station is broadcasting over-the-air and apparently delivering to Comcast. The channel flips between JTV and CW, following no pattern that I can make out. ATM the over-the-air and Comcast feeds are showing JTV.
Questions about this should probably be directed to WHP, although it's disappointing that Comcast hasn't already done that for the benefit of its customers.
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CCAnna
Problem Solver
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874 Messages
4 years ago
Thank you for bringing this to our attention @user_899fc6. I also appreciate the updates from @FDSJr and @BruceW.I understand this is very frustrating for yourself and many customers in the area. We really appreciate our customers patience and understanding. I did a little investigating and found an open ticket for the issue. At this moment, we don't have an estimated time it will be fixed but rest assured we have an awesome team working on it. Once we have updated information to share, we will reach back out!
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anaguiu57
Visitor
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3 Messages
4 years ago
Sinclair stations were hacked earlier in the week. Apparently channel lineup is all screwed up. I have not been able to watch Jeopardy all week because even though the Guide says it's on 7:30pm on 189WSBTD, what's on at that time is The National Desk, a news show I never heard of before. Even when I search for Jeopardy with the microphone feature, it records The National Desk. We should all call Comcast and thell them we want credits on our next bill for the screwups.
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user_882541
Visitor
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2 Messages
4 years ago
>>Sinclair stations were hacked earlier in the week. Apparently channel lineup is all screwed up. I have not been able to watch Jeopardy all week because even though the Guide says it's on 7:30pm on 189WSBTD, what's on at that time is The National Desk, a news show I never heard of before. Even when I search for Jeopardy with the microphone feature, it records The National Desk. We should all call Comcast and thell them we want credits on our next bill for the [EDIT: Language]. <<
Texting your suggestion if you have the ability to it, is probably best. Phone calls are answered by BOTs & Robo Attendants!‼️
(edited)
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user_e97866
Visitor
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1 Message
4 years ago
My Channel 19 WHPD2 has been showing JTV for some time instead of regular programs like Last Man Standing, Dateline, etc. (JTV is also on its own Channel 49). What is going on? I pay a lot for cable service. This is not acceptable.
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user_daedae
Visitor
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2 Messages
4 years ago
Is there an update with this issue of not receiving the correct programming on Channel WHPD?
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BruceW
Gold Problem Solver
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26.5K Messages
4 years ago
As of yesterday, CW network programming on WHP-DT3 seems to have returned to normal.
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