U

Visitor

 • 

1 Message

Sunday, June 8th, 2025 5:59 PM

change tv plan

i need to lower my tv plan from triple play to a lower tv plan

Official Employee

 • 

1.3K Messages

4 days ago

 

user_j54m68 Hey there. We can assist in lowering your TV plan. Will you please send our team a direct message with your full name and full address?
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To send a "Direct Message" message:
• Click "Sign In" if necessary
• Click the "Direct Message" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it

 

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