Hello, @user_3wg036! Thanks for creating a post within our community forum regarding those sound issues on the CBS channel. You've come to a great place for support! Our team is amazing to work with because we'll always do whatever we can to review and resolve issues quickly. I'm not seeing any reports of known issues with that channel, so may I ask what troubleshooting you've tried so far such as a restart of the TV Box or logging in and out of the Xfinity Stream app, depending on which method you're using to watch that channel?
XfinitySara
Official Employee
•
2K Messages
6 days ago
Hello, @user_3wg036! Thanks for creating a post within our community forum regarding those sound issues on the CBS channel. You've come to a great place for support! Our team is amazing to work with because we'll always do whatever we can to review and resolve issues quickly. I'm not seeing any reports of known issues with that channel, so may I ask what troubleshooting you've tried so far such as a restart of the TV Box or logging in and out of the Xfinity Stream app, depending on which method you're using to watch that channel?
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