1 Message
CBS center audio channel does not transmit through my home stereo system
All channels except CBS seem to be decoded properly by a new an updated Yamaha receiver. Sound is being sent out to a left, right, and center speaker arrangement correctly on all other channels. But on CBS the center channel is missing. All devices have been rebooted and all audio adjustments that i can find via Xfinity and also on the receiver have been fiddled with. There are no dropouts, just a missing center and hence missing voice output. Sometimes during commercials, the center channel will return. Any suggestions?
XfinityDena
Official Employee
•
2.3K Messages
2 months ago
I am sorry to hear this is going on with your channels. @user_bx79j9
Please send me a Direct Message with your name and service address so that I can fully dive into this for you! I will leave you instructions on how to initiate the message with us! I look forward to working with you soon!
- Click "Sign In" if necessary
- Click the "Direct Message" icon (upper right corner of this page)
- Click the "New message" (pencil and paper) icon
- Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
- Type your message in the text area near the bottom of the window
- Press Enter to send your message
0
0