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Visitor

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1 Message

Tuesday, May 20th, 2025 5:12 PM

CBS and ABC not available.

Neither CBS nor ABC are available today. No picture. No sound. Why???

Official Employee

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2K Messages

29 days ago

Hello user_7449d9

Have you attempted to run a system refresh through the Xfinity app? Appreciate you taking the time to reach out to us for support. Excited to help get this issues sorted out. 

3 Messages

Having same problem with no CBS channel. I will try a system refresh-- but I wonder what the real problem is.

3 Messages

System Refresh does NOT work, CBS channel still missing.

Official Employee

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1.6K Messages

 

user_nby9uf Are you seeing an error code or message when turning to CBS? 

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

New Poster

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4 Messages

23 days ago

No CBS system refresh did nothing

Official Employee

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319 Messages

Hello skisworld , thanks for reaching out. Are you getting an error message when trying to click on CBS?

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick
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