trekker2's profile

New Poster

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2 Messages

Sat, Dec 12, 2020 5:00 PM

CBS All Access App wants a TV Box upgrade to work ?

When I'm in the streaming apps and click to set up the new CBS All Access app I keep getting a pop up asking if I want to upgrade my equipment.  If I choose no, I'm kicked out of the App.  So apparently I won't be able to use the CBS All Access App unless I get a new TV Box ?  All the other streaming Apps are working, e.g., Prime and Netflix.  I currently subscribe to CBS All Access and cast it with chromecast.  I really don't want to go thru the hassle of having to have Comcast come and set up a new box and take back the old one just for this app.  My current TV box is:   MX011ANM

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Accepted Solution

CCAndrew

Diamond Problem Solver

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25.9K Messages

6 m ago

Not all boxes are compatible, not the first time with some apps
https://www.xfinity.com/support/articles/cbs-all-access-app

New Poster

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2 Messages

6 m ago

Thanks.  Much appreciated.  I don't think I'll get new equipment just to have a more direct access to CBS All Access. 

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