U

Visitor

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1 Message

Fri, Apr 16, 2021 8:28 PM

Cartoon Network

 Been a long time customer and didn’t see this coming from Xfinity but expected it.  This is an scam by Xfinity to make more money. The very basic channel for children and they divided to rip it away and increased the price on the customers and make the children very unhappy. Very disappointed and uncalled for action by Xfinity. 

Responses

ComcastAmir

Official Employee

 • 

6.3K Messages

18 d ago

Hello user_afc7df, thanks for reaching out to us here with this concern. I know it can appear as though the big companies just want to squeeze every cent out of subscribers until everything is completely drained, I am a consumer myself and often times wonder the same thing. But in this case we don't want you to feel this way. Our contracts are constantly changing due to the constant fluctuating markets around the country, to bring you the channels and shows you love we must adjust price to reflect the changes in TV broadcasting costs. If you'd like I can assist you with finding a new deal for your TV services that would include Cartoon Network at a rate that would fit your budget. For further assistance feel free to send me a private message by clicking the chat icon located in the top right corner on your forums page. 

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