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user_nrofat
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1 Message

Monday, March 31st, 2025

Can’t get cable channels.

I am not able to get into my cable lineup. I re-started with Comcast last week and the first day I was able to get cable but not since then. 

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5 months ago

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XfinityDilary

Official Employee

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2.5K Messages

5 months ago

 

user_nrofat Thanks for posting on our community forums. I'm sorry to hear about the channel lineup and issues you have been experiencing. We'd like to help troubleshoot. Are you getting a specific error message or code on the TV screen? Have you tried rebooting the TV box manually or through the Xfinity App? 

 

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