Good afternoon user_c2r0mb. Are you still getting this error message? What troubleshooting steps have you taken so far? Have you unplugged the box for 30-seconds from the electrical outlet already? Please let us know, we will be happy to provide additional assistance.
XfinityJon
Official Employee
•
1.3K Messages
7 hours ago
Good afternoon user_c2r0mb. Are you still getting this error message? What troubleshooting steps have you taken so far? Have you unplugged the box for 30-seconds from the electrical outlet already? Please let us know, we will be happy to provide additional assistance.
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