Visitor
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1 Message
Canceling Xfinity TV and Voice packages
I'm attempting to cancel the TV portion of my Xfinity bundle while keeping our internet service. Unfortunately, I haven't been able to find an option to do this through my online account, so I was directed here for assistance.
Our monthly bill has reached nearly $300, and I can no longer justify the cost of cable television, especially with the streaming services we already pay for.
I'd like to explore switching to an internet-only plan, preferably with unlimited data, since we've exceeded our data allowance in the past.
Could someone please assist me with removing TV service and reviewing the available internet-only plans and pricing?
I'd like to review the total cost before making any changes. Thank you!
XfinityNatalie
Official Employee
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1.1K Messages
10 hours ago
Hello, user_63d113! We appreciate you taking the time out of your weekend to reach out to us with your repackaging concerns. As a consumer myself, I know how important it is to choose a plan that works well for your household and supports your everyday needs. I noticed you have sent us a direct message. Please be reminded that sending unsolicited Direct Messages to an Official Employee of the Xfinity Community Forum is a violation of Forum Guidelines. In the future, we ask that you please find the most appropriate public board for your question type and post it there. If needed, we may invite you to send us a Direct Message. We will now proceed in direct message for further assistance.
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