Cancelation of Channel seven

I am upset with the unilateral action to cancel Channel seven in my area. It causes me to reflect on whether I should continue comcast. I am a diamond customer.

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user_mbyup2

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1 Message

12 days ago

Im thinking I'm going to cancel my Comcast as well! channel 7 is my go to!

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I went to the Xfinity store and received no satisfaction. I signed up for Hulu with Verizon for $10 per month. Hulu has ABC news and Jimmy Kimmel. It is extremely difficult to reach anyone at comcast/infinity customer service. Still trying.

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12 days ago

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XfinityAlyssaA

Official Employee

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2.6K Messages

Good afternoon @phil26 and thank you for reaching out to us on our Community Forums—we appreciate you taking the time to connect with us. I also see that you’re a Diamond customer, and we sincerely value your long‑standing loyalty.

I’m sorry to hear about the difficulty you’ve experienced trying to connect with an agent. Please know that our Forums team is here to help. I understand your frustration regarding the loss of Channel 7, and I’d like to provide some additional context.

As of March 31, 2026, Comcast’s agreement with E.W. Scripps to carry its programming expired. Comcast compensates programmers to deliver the entertainment, news, and sports our customers want and continually works to negotiate fair and reasonable terms that reflect the many ways content is available today. We have extended multiple reasonable offers; however, E.W. Scripps has not accepted them at this time.

Comcast remains committed to working toward restoring this programming under fair pricing and terms for our customers. For the most up‑to‑date information, please visit the following link: https://www.xfinity.com/support/articles/ew-scripps-agreement-expired.

If you have any additional questions or need further assistance, please don’t hesitate to let us know—we’re happy to help.

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10 days ago

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Channels and Programming

phil26

Cancelation of Channel seven

user_mbyup2

phil26

XfinityAlyssaA

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