Good evening, @user_sr93la! Thank you for reaching out to us on the Xfinity Community Forum! You've come to the right place for help. 👍
To make sure we're providing the correct guidance, is your Netflix subscription included with your Xfinity package, or do you subscribe directly through Netflix?
If your Netflix subscription is not included with your Xfinity services and is billed directly through Netflix, you'll need to contact Netflix to manage or cancel the subscription. If Netflix is included as part of your Xfinity package, please let us know so we can provide the appropriate guidance.
XfinityMelinda
Official Employee
•
383 Messages
2 hours ago
Good evening, @user_sr93la! Thank you for reaching out to us on the Xfinity Community Forum! You've come to the right place for help. 👍
To make sure we're providing the correct guidance, is your Netflix subscription included with your Xfinity package, or do you subscribe directly through Netflix?
If your Netflix subscription is not included with your Xfinity services and is billed directly through Netflix, you'll need to contact Netflix to manage or cancel the subscription. If Netflix is included as part of your Xfinity package, please let us know so we can provide the appropriate guidance.
You can find more information here: https://www.xfinity.com/support/articles/netflix-billing-through-comcast.
Let us know, we're here to help!😀
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