1 Message
Cancel HBO/Max subscription
Accidentally activated an HBO/Max subscription, haven't watched any programming, want to cancel service and charge.
1 Message
Accidentally activated an HBO/Max subscription, haven't watched any programming, want to cancel service and charge.
XfinityThomasA
Official Employee
•
1.8K Messages
1 year ago
Hello, @user_07df5f! Thank you for commenting and joining us here on the Xfinity Forums. Our Digital Care Team can help cancel your HBO Max subscription. Please send a direct chat message with your full name and complete service address to “Xfinity Support”? To do so, click on the chat icon located at the top right of this forum's page.
Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
Thank you!
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