Visitor

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1 Message

Monday, June 22nd, 2026 8:07 PM

Cable no picture how do I refresh

please helpthiss [Edited: "Language"]

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Official Employee

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2K Messages

5 hours ago

Hey there, @user_v5oqn5! Thank you so much for taking the time to reach out to us here on the Xfinity Forums! I am very sorry to hear about the experience with your cable TV, it certainly is not what we want for our customers. Are you still having troubles with your cable? If so, can you share with us any troubleshooting steps that you have completed? Please let us know. 

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