Visitor
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1 Message
Cable consistently going out for the last year
Xfinity has been unable to fix my 87 year old father's cable in a year. Constantly going offline. What is wrong with the service and product. Between virtual and phone calls. I am out of my my mind. For a house bound elder man unacceptable. And they wonder why people are cutting the cord . I'm giving them this week to fix and trying another company.
EG
Expert
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116.2K Messages
20 hours ago
The concern is not "Channels And Programming" help related............ Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityAbby
Official Employee
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656 Messages
13 hours ago
Hello @user_t57634 Thank you for taking the time to post on our community forum. I understand that it is frustrating when your services are not working the way they should. Have any technicians gone out to your fathers house to check the lines?
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user_24ba26
Visitor
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1 Message
13 hours ago
If this has been going on for you for a year why have you not switched to something better, that's my question to you?
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