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Monday, February 23rd, 2026 2:19 AM

Cable consistently going out for the last year

Xfinity has been unable to fix my 87 year old father's cable in a year. Constantly going offline. What is wrong with the service and product. Between virtual and phone calls. I am out of my my mind. For a house bound elder man unacceptable. And they wonder why people are cutting the cord . I'm giving them this week to fix and trying another company.

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Expert

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116.2K Messages

4 hours ago

The concern is not "Channels And Programming" help related............ Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. 

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