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AWAC
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Regular Visitor

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6 Messages

Friday, July 11th, 2025

Buzzr TV Great Shows But No DVR

Is there any way I can contact Xfinity and request that they provide Buzzr TV with the ability to DVR programs on the Xfinity Channel?  

When attempting to record, an alert appears saying that function is not available.

Some of the best programs are on during the late night/early morning time periods. 

When I googled this issue, it says this can be done with Philo and Sling TV. 

Any ideas on this issue? 

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2 months ago

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XfinityQuemekia

Official Employee

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479 Messages

2 months ago

Hello @AWAC thanks for taking the time out of your day to post your concerns her with us in our Xfinity Community Forum. Being able to record your favorite shows to be able to watch whenever you like is a feature I love.

Are you using a Xfinity XUMO streaming device to stream your content?

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AWAC

Regular Visitor

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6 Messages

I am using a Xfinity cable box.   I am able to DVR other channel programming but Buzzr produces an alert when I attempt to DVR their programming.  I have noticed there is also no rewind feature with this channel.  I think this may be a contractual issue between Xfinity and Buzzr.  I am requesting Xfinity to look into this and have this changed to make these things allowable. 

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2 months ago

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XfinityQuemekia

Official Employee

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479 Messages

Thanks for verifying @AWAC, I'll be happy to take a closer look into this.

If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account.

To send a "Direct Message" to Xfinity Support:

Click "Sign In" if necessary

Click the "Direct Messaging" icon or https://forums.xfinity.com/direct-messaging

Click the "New message" (pencil and paper) icon

The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there

- As you are typing a drop-down list appears. Select "Xfinity Support" from that list

- An "Xfinity Support" graphic replaces the "To:" line

Type your message in the text area near the bottom of the window

Press Enter to send it.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
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2 months ago

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