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user_70c7a4
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3 Messages

Monday, November 21st, 2022 5:58 AM

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Bought Yellowstone Season 5 and cannot get episode 3

I puchased the season on Viacom via remote and I cannot watch the current episode. I am surprised and do not know why or what to do.

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2 years ago

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user_4798ae

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1 Message

2 years ago

Having the same issue with season 5 episode 6.  Called Xfinity, was zero help.  They told me I need to call Paramount network and find out why I can't view that episode. Lol.  Last time I checked, my bill is paid to Comcast. You would think they would look into the problems their customers are having rather than pushing them off on to someone else.  Just another reason to go back to a previous provider

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CCZachary1

Problem Solver

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672 Messages

@user_4798ae I am sorry to hear that you are not able to view episode 6 of the new season of Yellowstone. Our On Demand content is provided to us by the network. We upload our catalog with what is provided by each network. Is the episode completely missing or do you receive an error message?

I no longer work for Comcast.

2 years ago

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lalablue

New Poster

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2 Messages

2 years ago

Or episode 8...come on now!!

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MathewsMom

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2 Messages

@lalablue​ do you have Paramount Network and you can't watch episode 8 or did you pay for it separately via Viacom? We bought season 5 through Xfinity via Viacom and are unable to view episode 8 also. It actually shows under free via Viacom, but when we click on it, we have the option to buy the episode separately 🤦 I wish Prime would have offered like it did with others. We never experienced any issues viewing the episodes the day after airing on Paramount Network with Prime.

2 years ago

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user_a956a1

Visitor

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2 Messages

Same issue. Is there any way to resolve it?

2 years ago

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CCJess

Problem Solver

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323 Messages

I understand this is frustrating for you, can you verify f you are receiving an error message or code, or does it not show as available to view? 

I no longer work for Comcast.

2 years ago

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user_5fd1f5

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1 Message

2 years ago

I also bought season 5 and cannot get episode 8 without paying $1.99. Now sure what to do next. I have an agent working on it now for about an hour.

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