Visitor
•
2 Messages
Billing credit for poor service
I have had poor cable reception for going on 4 months now. Techs have been to house now 4 times. i asked for a credit to my account for poor service. was told credit would be issued in 24 to 48 hours. that was 8 days ago. this is the worst customer service on the planet. Chat agents keep handing off my chat, i have to repeat address multiple times, terrible, terrible, terrible service, the worst on the planet for sure
user_na7vvm
Visitor
•
2 Messages
13 hours ago
update: i am now on day 9 for billing credit promised within 24 to 48 hours 9 days ago. Last night i was assured credit by 8pm. Today, no billing credit and by the way, my cable tv picture is still pixelated. now i am in a customer service chat that has been going for hours this morning and have been passed to 7 different agents for far. comcast is worst customer service on the planet, by far!!!
0
0