1 Message

Friday, August 26th, 2022 2:40 PM


Big Ten Network

Want to add Big Ten to my service

Problem Solver


323 Messages

2 years ago

Hello @user_7aa5d2 I hope you are having a wonderful day, we are here to help and happy to help you add Big Ten.

Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue.

To send a "Direct Message" to Xfinity Support:

Click "Sign In" if necessary

Click the "Direct Messaging" icon or  https://comca.st/3EqVMu7

Click the "New message" (pencil and paper) icon

The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there

 - As you are typing a drop-down list appears. Select "Xfinity Support" from that list

 - An "Xfinity Support" graphic replaces the "To:" line

Type your message in the text area near the bottom of the window

Press Enter to send it


See  https://comca.st/3KQF8q9 for an example.

New Poster


2 Messages

1 year ago

I have big ten network but the fox sports app won’t let me stream big ten network through their app. Do I need to upgrade for streaming?

Official Employee


618 Messages

Hi there, @buster12341. Thanks for reaching out. You should be able to stream if you're signed in through Xfinity. What kind of errors do you run into? 

I no longer work for Comcast.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick
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