2 Messages
big 10 west coast blackout
Hello please provide an update on the timeline to resolve the blackout of the Big10 network as we are now well into Football, Volleyball, and Soccer season-we paid extra to upgrade our package to get the Big10 network as our alma mater's games are the main reason we subscribe to Xfinity. We realize Fox is responsible for choosing to blackout the games, however since we are paying for a premium package to gain this network we feel you are responsible for negotiating a solution. We would rather not shop around for other media solutions which include the UW games and it would probably lead to an assessment of our home internet service also currently provided by Xfinity. However this has gone on too long now and if there is not a resolution timeframe we feel as though we need to know that.
Please do not respond with the auto-response that Xfinity does not currently have rights to the UW games which I have seen in other forum inquiries. We realize that and we have also contacted Fox as we feel their use of Big10 fans as hostages is unreasonable-however they own the rights to these games, and so there is no leverage for us to get movement from them.
I am asking for a timeframe or at least reassurance that Xfinity is currently working on this issue-because without that we will need to begin to take some action. This question is specifically that-not what the problem is or whose fault. Thank you-
ThatDonGuy
Problem Solver
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793 Messages
2 months ago
If this is anything like (choose one or all of: the ACC Network problem from a few years ago, any of the Bally Sports issues, Root Sports, MSG Network), do not expect anything to be said from either side until, and unless, it is resolved. That is just how these negotiations work; neither side will say anything, almost certainly out of fear that the other side would use it to its advantage.
However, do not expect anything to happen any time soon. If by "take action," you mean, "start looking for another service," then my advice to you is to start looking.
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XfinityWilliam
Official Employee
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1K Messages
2 months ago
University of California Los Angeles (UCLA)
University of Oregon (U of O)
University of Washington (UW)
University of Southern California (USC)
We appreciate your understanding.
Most of the games for these universities may be available on other channels, networks, or streaming platforms.
Customers can:
Say “UCLA football” (or something similar) into their Xfinity Voice Remote.
Use the C button on their Xfinity Voice Remote to launch the X1 Sports app.
Use the on-screen guide to find affected games that may be available on other channels.
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user_mznl4h
5 Messages
2 months ago
What I don’t understand is why are the away games also blacked out? Do the broadcast rights not go with the home team? Last year if one of the 4 schools was playing at a B1G school, the game would have been shown on BTN just as any rights are determined through the home team. Also blacking out the away games is taking away coverage that we would have had last year, and we are paying the same rate (or more). This is insane and frustrating!! Definitely time to look at other streaming options!!!
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Glornt
New Poster
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7 Messages
1 month ago
From what I understand, this is a Comcast problem, not Fox. Other providers are not blacking out west coast content on BTN, only Comcast, so the problem cannot be a Fox thing, it is Comcast wanting the premiums we customers are paying, while not paying for what is advertised as a package including BTN. And this comes on top of their having reduced the number of channels in their sports package over the years with no corresponding reduction in the sports package pricing.
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