BEWARE !! ID CHANNEL AND WETV WATCHERS

Beware exisiting COMCAST XFINITY customers changing their programming as well as new customers, they've eliminated the ID channel and WETV. They are no longer available. I wasn't informed prior to changing so I'm stuck without one of the most popular channels. I'm now looking for a new carrier. The hunt is on, only have 30 days.

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Responses

keikeeo

Frequent Visitor

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11 Messages

5 years ago

@billmich88888 wrote:

they aren't the "most popular" .. they may be YOUR favorite, but not in overall surveys

What's your survey source, please.

keikeeo

Frequent Visitor

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11 Messages

5 years ago

@moodyj66 wrote:

@keikeeo wrote:

I'm so livid right now! We were sold on the "preferred" package with a channel list including the ID channel which is my favorite channel. We had a guy here Saturday for five hours and then Sunday, the ID channel shows we must "subscribe" so today I called and they don't offer the ID channel AT ALL. GRRRRR

Is this regional? I'm in the MA and still receive the ID (Investigation Discovery) channel.

Apparently, only certain (long term or at least established)customers were able to hold on to their ID channel because they grandfathered in. I've read of people all over who simply upgraded their account and suddenly they don't have ID any longer. No warning, just gone. It should be illegal.

wynchym

New Poster

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4 Messages

5 years ago

Yes read on all the posts people are taking away turner classic id encore mystery yet raise the bill 👋 see ya

carol601

Contributor

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91 Messages

5 years ago

I really don't understand what you are talking about. I have never lost the ID channel, where I live in Delaware it's Channel 899. I watch that channel a few times a day actually.

carol601

Contributor

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91 Messages

5 years ago

I swear, this thread is so confusing. I have not lost ID, WE or any of the other channels mentioned here and I have not upgraded or anything.

Here's the ID Channel finder: http://id.channelfinder.net/start_650x450.asp

CCAndrew

Gold Problem Solver

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25.9K Messages

5 years ago

I swear, this thread is so confusing. I have not lost ID, WE or any of the other channels mentioned here and I have not upgraded or anything.
___________
@carol601
You provided your own answer, you didn’t upgrade or change packages, everyone else did

Wyndolynn2

New Poster

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1 Message

5 years ago

I didn’t do anything to my package and it went up $50 this month. After calling Comcast they tell me that I can’t change my package or I’ll lose WEtv. There’s no option just for that channel or ID channel.

DAPurcey

Frequent Visitor

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5 Messages

5 years ago

Hello from Ponte Vedra Florida. First I on Sunday noticed that STARZ was no longer working. The pop-up on the screen said that I could add the Service for $5.00 a month for 6 months and then the charge would become $8.99. Since OUTLANDER is one of my favorites I made the purchase. Later I called Customer Service to ask why my bill keeps growing and why I had not received anything about programming changes for STARZ. I was told that the Package I had no longer included STARZ and that it had to be separate like HBO.. To decrease my monthly rate I made other changes to my channel lineup to remove Showtime and Cinemax. I was told that I would not loose any other channels, so after being told the new cost I proceeded with the changes. On Monday my wife attempted to watch ID TV only to find that it was no longer there and had a pop-up to contact Support to add the feature. Needless to say I was miffed. I called and found out that because of my changes I had lost my grandfathered channels. I was also told there was no way to get it back. They said they had another solution for $9.95 a month for a package that had a crime show similar to ID. I reached out to ID TV directly my thread can be found with their response. DAPurcey

tamikaleach

New Poster

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4 Messages

5 years ago

this is a breach of the contract that Comcast has with customers when they sign 2 year agreements to these packages. you bind people to these contracts but change them and then charge a early termination fee. I'm going to a lawyer

Lauraloo22

Frequent Visitor

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10 Messages

5 years ago

Only lose it if you change your plan. If you go to upgrade or anything it will not be on the new plan even if it specifies it will be on their channel list. It is still however available to stream from Xfinity. Really easy. just learned how to do it.

keikeeo

Frequent Visitor

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11 Messages

5 years ago

For a company bringing in millions or possibly billions every month, you'd think they would have a proper, updated package/channel line-up I just checked and after raising all sorts of hale, they finally show my line up correctly. It took four months to correct the line-up I chose based, of course, on the fact I could watch the channel I like. My husband doesn't care because he has his sports channels. He's as much a jerk as comcast. xfinity. I want to drop them. It can't be legal to sell services based on false info. I made sure to keep all documents printed in black & white.

JAR67

Frequent Visitor

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21 Messages

5 years ago

The ID channel was the channel I watched 95% of the time, so this is a HUGE let down to me.
This seems to be a recurring theme, take away the “good” channels, replace with something no one wants or watches, yet the price stays the same!!!! At this point, I’m not even sure what we’re actually paying $300 a month for??? OR WHY!!!!!! I think my time has come where I need to look at other options, because Comcast/Xfinity is just one big disappointment after the other, and I’m pretty sure I can find “disappointment” for nothing!!!!
Plus, I don’t like to be censored for using a “bad word”!!!! I’m not 5, and said nothing here that could be considered a curse word or insulting, but I can’t prove that to anyone here because you took that from me too!!!!!

Lauraloo22

Frequent Visitor

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10 Messages

5 years ago

You can stream ID Discovery very easily through Xfinity or Hulu under Network. Hope that helps. Good luck

Dscammy74

New Poster

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3 Messages

5 years ago

I just found this out! I changed plans and went home and ID channel no longer there. I am in withdrawal!! The they tell me as of 2019 it’s not available anymore. Out of the 5 channels I watch it’s the top! So sad

Dscammy74

New Poster

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3 Messages

5 years ago

I tried that but it would not let me watch any locked ID shows.

Channels and Programming

sabruano

BEWARE !! ID CHANNEL AND WETV WATCHERS

keikeeo

keikeeo

wynchym

carol601

carol601

CCAndrew

Wyndolynn2

DAPurcey

tamikaleach

Lauraloo22

keikeeo

JAR67

Lauraloo22

Dscammy74

Dscammy74

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