SABRUANO's profile
SABRUANO
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New Poster

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4 Messages

Tue, Nov 19, 2019 7:00 AM

BEWARE !! ID CHANNEL AND WETV WATCHERS

Beware exisiting COMCAST XFINITY customers changing their programming as well as new customers, they've eliminated the ID channel and WETV.  They are no longer available.  I wasn't informed prior to changing so I'm stuck without one of the most popular channels.  I'm now looking for a new carrier.  The hunt is on, only have 30 days.

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Expert

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25.6K Messages

1 y ago

@SABRUANO 

The ID channel was removed long ago as Comcast no longer has a contract with them to carry the channel.

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Regular Contributor

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403 Messages

1 y ago

they aren't the "most popular" .. they may be YOUR favorite, but not in overall surveys

GQ2

New Poster

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5 Messages

1 y ago

I am also extremely upset about this change. I want to watch Love After Lockup. ID was another favorite. I rarely watch TV, but when I did, it was the two channels that they threw away. I hate Comcast more than anything in the world. Our internet works half the time and now I don't have my two favorite channels. 

GQ2

New Poster

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5 Messages

1 y ago

It wasn't gone a long time ago in my area. It was just on demand a month ago. 

keikeeo

Frequent Visitor

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11 Messages

1 y ago

I'm so livid right now! We were sold on the "preferred" package with a channel list including the ID channel which is my favorite channel. We had a guy here Saturday for five hours and then Sunday, the ID channel shows we must "subscribe" so today I called and they don't offer the ID channel AT ALL. GRRRRR

keikeeo

Frequent Visitor

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11 Messages

1 y ago

Respectfully, would YOU be happy if you were sold something with a feature written in black & white on your contract/account information, canceled your current service, spent a day having the new installed only to find you no longer have access to one of two TV channels that interest you most? I think not. 

moodyj66

Contributor

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36 Messages

1 y ago


@keikeeo wrote:

I'm so livid right now! We were sold on the "preferred" package with a channel list including the ID channel which is my favorite channel. We had a guy here Saturday for five hours and then Sunday, the ID channel shows we must "subscribe" so today I called and they don't offer the ID channel AT ALL. GRRRRR


Is this regional? I'm in the MA and still receive the ID (Investigation Discovery) channel.

 

 

GQ2

New Poster

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5 Messages

1 y ago

Probably. Someone else said earlier that ID had been gone for months. It absolutely was in my channel line up a month ago. I know this because I watch it on demand all the time. 

SABRUANO

New Poster

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4 Messages

1 y ago

Can you read ?  I stated it was "one" of the most popular channels, not the most.  Thanks for your comment.

SABRUANO

New Poster

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4 Messages

1 y ago

Yes, until you change your programming, start a new contract or become a new customer.  Unbeknowst to me it was eliminated from my programming when a started a new contract. 

moodyj66

Contributor

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36 Messages

1 y ago


@SABRUANO wrote:

Yes, until you change your programming, start a new contract or become a new customer.  Unbeknowst to me it was eliminated from my programming when a started a new contract. 


Thanks. That's good to know.

GQ2

New Poster

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5 Messages

1 y ago

It still shows on my cable box, but when I click it, I"m taken to a screen that says I need a subscription. I called to get a subscription, but there isn't one. 

nickp1

Contributor

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32 Messages

1 y ago

So, "The ID channel was removed long ago as Comcast no longer has a contract with them to carry the channel." And yet today 12/24/2019 I examine the shop/upgrade link at the xfinity site showing a triple play package and checking the full list of channels it clearly shows the ID and WE channels listed with a blue dot indicating that I would be receiving these channels as part of the offer.

Would you at least admit this is deceitful and unethical.

 

Investigation Discovery

Investigation Discovery HD (Investigation Discovery)

WE tv

WE tv HD (WE tv)

mnxmfan1

Frequent Visitor

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17 Messages

1 y ago


@billmich88888 wrote:

they aren't the "most popular" .. they may be YOUR favorite, but not in overall surveys


In 2018, Investigation Discovery was the 6th most popular Cable network, and is even higher amongst Women 25-54.  So yeah, it's pretty popular.  Not sure where you got your information from, but it's not accurate.  

Also, no need to send out surveys.  If you use X1, Comcast knows exactly what you watch and for how long you watch it, as it's a two-way communication system.

kfippinger

Frequent Visitor

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9 Messages

1 y ago

Removed by me for violating forum guidelinesSame here.  I used their chart to select which package I wanted after my current package was out of contract.   While LOGGED INTO MY ACCOUNT, below is the chart that displays for my exact address (I removed the street address for privacy).  I switched from the Premier package to the Preferred Plus package.  Their website CLEARLY shows that ID is included.  The minute my package was changed, I lost the ID channel, WE channel, WGN America and a couple others that their chart said were included.  .  

Website showing ID in my zipcode.JPG

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