1 Message
Bally.
I upgraded my services to add the Bally channels 3 days ago. When I go to the Bally channels, it indicates that “work is still in progress.” How long does it take for the programming to appear? Thank you!
1 Message
I upgraded my services to add the Bally channels 3 days ago. When I go to the Bally channels, it indicates that “work is still in progress.” How long does it take for the programming to appear? Thank you!
XfinityJohnG
Official Employee
•
1.2K Messages
13 days ago
Thank you very much for reaching out to our team here @user_9rywro. If you are still having issues with that channel line up I will be happy to check on that from here. Could you send me a direct message with the full name and complete address for your service?
To send a direct message [private message]:
Click the "Direct Message" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
- An "Xfinity Support" graphic replaces the "To:" line.
Type your message in the text area near the bottom of the window
Press Enter to send it
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