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Saturday, September 21st, 2024 8:52 PM

Bally.

I upgraded my services to add the Bally channels 3 days ago. When I go to the Bally channels, it indicates that “work is still in progress.” How long does it take for the programming to appear? Thank you! 

Official Employee

 • 

1.2K Messages

2 months ago

Thank you very much for reaching out to our team here @user_9rywro. If you are still having issues with that channel line up I will be happy to check on that from here. Could you send me a direct message with the full name and complete address for your service? 

To send a direct message [private message]:

   Click the "Direct Message" icon or  https://forums.xfinity.com/direct-messaging

   Click the "New message" (pencil and paper) icon

   The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.

   - As you are typing a drop-down list appears. Select "Xfinity Support" from that list.

   - An "Xfinity Support" graphic replaces the "To:" line.

   Type your message in the text area near the bottom of the window

   Press Enter to send it

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