Visitor
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4 Messages
Bally Sports Southeast inconsistent programming
I live in a Memphis Grizzlies market. the On-screen guide shows grizzlies, but the programming is Atlanta Hawks games. this happens often, and has been reported about 10 times. the xfinity stream shows the game MOST of the time, but it also is not 100% reliable. During the Lakers game 10/24/21 it literally switched from the Grizzlies game to a High school football rerun in the third quarter. 10/28/21 the grizzlies vs warriors is not showing at all...its Atlanta hawks programming.
before i cancel, what is the fix??
CCLysa
New Problem Solver
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617 Messages
4 years ago
Hi @meisha_w
Sorry to hear you have been experiencing issues with the guide and channel lineup. I know it’s important we get this figured out and resolved. Please feel free to send me a Peer to Peer message so that I can look into the area.
• Click the "Peer to peer chat" icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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meisha_w
Visitor
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4 Messages
3 years ago
programing is currently incorrect. same station 1251
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meisha_w
Visitor
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4 Messages
3 years ago
Bally Sports channel 1251 programming is incorrect. this time the guide is incorrect and the programming is also incorrect. what is showing is constant loop of "Bally Sports ALT 7" with music. the guide shows NBA basketball: Orlando magic @ Detroit Pistons. i am in neither market. i live in Nashville Metro area and we are to receive Memphis grizzlies games. the pregame live show was not shown. the guide was correct for the pregame, however the programming was vertical stripes.
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