Kathleen_E's profile

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4 Messages

Monday, August 12th, 2024 6:11 PM

bally sports network on analog TV with a cable box

Since restoration of Bally Sports on Comcast, it's working fine on my smart and HD TVs. However, I have a couple old analog (fat) TVs, like in the garage, with a Comcast cable box connected. I've had this set up for 12 years. BSN was always on Channel 28. I subscribe to the digital preferred and the ultimate tier. Now, after August 1, Channel 28 is totally gone. When you try it, the TV goes from Channel 27 to Channel 29 - there is nothing whatsoever for Channel 28. All my analog TVs do the same. I tried unplugging and re-powering the Comcast box to no effect. Help?

1 Message

2 months ago

I have the same problem with NEW boxes and have spent hours on the  phone with multiple reps claiming to have a solution. By the way, when I installed our new boxes it turned out I had to spend a full afternoon with a rep in the Philipines to get them to come up.  As for my problem now,  I have  5 pages of transcript of conversations trying to solve.  Even got a subsequent call from a comcast rep who maintained "you have the wrong kind of boxes"-----even though we WERE getting the Bally Channel on all boxes before Bally signed off.  Now they're back on, Bally channel 201 only comes up on our main TV.  VERY FRUSTRATING given the hours and hours I've had to put into this problem.  Have a tech scheduled to come Saturday.  Hopefully that person will solve.  Made it abundantly clear would NOT pay for a technician to come to my house.

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