IndianaSniff's profile

Regular Visitor

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7 Messages

Mon, Apr 19, 2021 12:41 AM

Bally sports Detroit

Bally Sports Detroit in my package in Fort Wayne is not airing on the channel. I am getting Tennis Channel during Detroit Tigers games. I keep getting told that Comcast does not control this. There has to be something you can do

Responses

ComcastJosephB

Official Employee

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296 Messages

18 d ago

Hello, @IndianaSniff, how are you? I am sorry were are not able to see the Tiger's game, but I hope overall your day is going well. It is true that the content that airs on a network is determined by an agreement between the network and the league. We deliver the approved program. Was the Detroit Tigers game listed in the guide? If yes, sometimes a change is made in the listing after the information in the guide is downloaded. 

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Visitor

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3 Messages

The games are listed in the guide. Tuesday night the game was on. Last night the game was not on. I reach out to customer service and they want to reset the box every time. That is not the issue. It is a switching issue at some level. Since the team stinks maybe you don’t get complaints as often. But I am a sucker for punishment I need a person responsible for this

CCAndrew

Diamond Problem Solver

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25.9K Messages

17 d ago

Comcast doesn't control what's given by Bally's to be broadcasted (same as any other provider), it's more likely which market you fall into and whatever team's broadcast rights. I think for baseball you are Chicago territory

ThatDonGuy

Problem Solver

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456 Messages

16 d ago

@CCAndrew, according to MLB.com's market lookup page, Fort Wayne is in the Cubs, White Sox, Reds, and Tigers markets, so presumably anyone there "should be" able to watch Tigers games that are on Bally Sports Detroit. (The DirecTV lookup site says the same thing.) Yes, a city can be in multiple markets; Las Vegas is in the San Francisco/Oakland, Los Angeles, San Diego, and Arizona markets.

@IndianaSniff, I think you need to talk to someone in your local area to see why you're not getting the version of Bally Sports Detroit with the Tigers games. I don't think anyone at the "national" level can help you.

Visitor

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3 Messages

I did. They referred me back to Comcast. 

Visitor

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3 Messages

8 d ago

The issue is that it is random. One night the game is on. The next night it is not on. I have been on Comcast for years and never had a problem. I need a contact with a person that actually handles this. I either get service or I get rid of my programming with Comcast. 

ThatDonGuy

Problem Solver

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456 Messages

I think I know what the problem is. You're not getting Bally Sports Detroit; you're getting the "overflow channel," Bally Sports Detroit Plus, which will only show Tigers games if there is a Pistons or Red Wings game on the "main" Bally Sports Detroit channel. I don't think Comcast has the ability to air "regular" Bally Sports Detroit as Fort Wayne is in neither the Pistons nor Red Wings areas.

You need to do two things. First, you need to ask Bally Sports Detroit if they make a feed with the Tigers but not the Pistons nor the Red Wings available. If they do, then you need to ask your local Comcast office why they don't carry it.

Visitor

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3 Messages

3 d ago

I also live in Fort Wayne and confirmed we are getting the Bally Sports Detroit Plus channel by matching up the broadcast with a third party website, which shows Tennis is on. The issue for me is Xfinity labels this channel in their guide as Bally Sports Detroit and shows the Detroit baseball game is on.  I dont understand why Xfinity doesnt just show the real channel and what is on that channel instead of lying to their customers. Makes no sense. Must be someone in programming doesnt know the difference. Xfinity could make a change and fix whichever the issue is.  Either correct the guide or figure out and fix why we are not getting what the guide  says we are getting. I prefer the latter because we are probably paying for what's in the guide - I mean why wouldnt we be ?  Cmon Xfinity, do better !!!

Regular Visitor

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7 Messages

@ComcastJosephB what do you say you get this fixed

Visitor

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1 Message

3 d ago

I have had the same problem. Nobody at xfinity is local, and their claim is that it’s the broadcaster’s decision. 

There is no one to talk to at Bally Sports, either. The app says the Tigers game will be on, and then it’s just the Pacers and the  Pistons. 

The crappy analog channel 9 in FWA says the Tigers are on, and then it’s tennis. 

mmi16

Contributor

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70 Messages

2 d ago

The Detroit Pistons team originated in Fort Wayne years before it was relocated to Detroit.

Regular Visitor

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7 Messages

1 d ago

@ComcastJosephB thought I would let you know it happened again tonight

ThatDonGuy

Problem Solver

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456 Messages

I don't see a Tigers game listed on that channel for Friday night (May 7) on the TV listings I have for Fort Wayne - just a Red Wings game.

Does the online guide for that channel match what is being shown for other shows? For example, what's scheduled for tonight at 7? My listings show a Pistons-76ers NBA game.

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